Karatbars makes it easy to purchase your very own gold cards for you or as gifts. If you would like to start purchasing Karatbar gold cards, simply register with your information and then confirm by clicking on the register button. After successful registration, you will receive a confirmation email with your username and password so you can log in to your back office.
It’s important that you take a moment to fill out the “KYC” forms. This is to make sure you are who you say you are and that your gold will arrive safely to your door without hassle or worry of fraudulent deliveries or charges. You will need Your Identification and a current bill or payment stub in order to verify your identity. You will then be cleared within 24 hours to make all purchases you want.
Below are the basic steps to order your gold cards!
1. Order – Click on the button “buy gold”, select the desired “Purchase Option” category and enter the desired purchase amount. Within a few minutes you may order your choice of their many Karatbars gold cards.
2. Confirmation – You will immediately receive an order confirmation from Karatbars by e-mail. (The order confirmation is for both parties, a binding sales contract.) Prices are always up to date and we welcome calls for more details with the current exchange rates, published according to our price list, fixed binding. For credit card payment, the purchased gold is displayed in real time.
3. Transfer – For direct wires from your bank, please select “ Bank Transfer”. After you click this option a PDF file is generated with your user name and reference number. Please include your user name and reference number in the comment section form from your bank prior to wiring funds. The receiving bank information which you need to wire funds to are located in the PDF file list. If your country is not listed, please transfer funds to our Stuttgart, Germany branch.
4. Receipt of payment – Once your payment has been received and confirmed, you will see the purchase in your back office. Log into your back office with your login details. Under the heading, “Gold Account”, please select “Account Summary” or “Transaction History” you will see your gold purchase order displayed and confirmed.
5. Packaging – Your gold is packaged with the 4-eye principle. Karatbars are counted and packaged under video surveillance and shipped securely.
6. Delivery – As soon as your order is processed and proceeds to dispatch you receive a shipping confirmation email. The shipping confirmation includes a tracking number that allows you check the delivery status, online, with the appropriate logistics company. The goods are insured and sent out in neutral packing. Discretion is our priority.
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